Guest Services & Support

What do you need?

registration & Info Desk
Breakfast
clothes & supplies
Women & Children's Safe Space
Italian Classes
social & emotional support
help finding a job

Registration & InfoPoint

Monday through Friday, from 8:30 am to 12:00 pm.

The InfoPoint is your first point of contact at the JNRC — someone is always available to answer any questions about how JNRC works or life in Italy. You can also make appointments for job search help or sign up for language lessons.

Breakfast

Monday through Friday, from 8:30 am to 10:00 am.

Breakfast is served every weekday morning and includes crackers, a wrapped pastry, fresh fruit, fruit juice, and hot tea.

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Supply Rooms

Open Monday through Friday
from 10:00 am to 12:00 pm

Registered guests are welcome to take items daily, monthly, or every three months, depending on the item. Supply room items include:

  • Shoes

  • Clothes

  • Undergarments

  • Coats

  • Hats & scarves

  • Sleeping bags

  • Personal hygiene supplies

  • Towels

  • Toothbrushes & toothpaste

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Women and Children’s Room

Monday through Friday from 9:00 am to 13:00 pm

The Women’s Supply Room is also a safe place for women and children to relax and spend time with one another without men around. You can also take clothing, hygiene products, and toys.

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Italian Classes

Level A1: Monday & Wednesday, 10:00 - 11:30 am
Level A2: Tuesday & Thursday, 10:00 - 11:30 am

All italian classes are taught by an experienced and qualified Italian teacher and focus on the language skills needed to get a job.

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Social and Emotional Support

Monday through Friday from 10:00 am to 13:00 pm

We believe that everyone can benefit from friendships, open conversations, and exploring their feelings. We’ve designed JNCR to be place that can help you get the social and emotional help we all need to deal with with loneliness, tiredness, or sadness, and to help you cope with difficult situations in your life.

Art therapy and music let you get creative, our library gives you the chance to get lost in a book for a few hours, games give you a fun way to connect with other guests and volunteers and practice your language skills, and staff members are always there to listen.

Note: JNCR does not offer licensed therapists or mental health support, but if that’s something you want to explore we can help you find other reources.

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